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Business Travelers Purchase Tech-Support from SkyMallâ

San Jose, CA - October 11, 2000 -

Ask Dr. Tech, the new computer tech-support service that works with a membership card similar to AAA, or other roadside assistance plans, recently entered an agreement with SkyMall, Inc. to offer its services in SkyMall’s catalog. SkyMallâ reaches approximately 1.4 million travelers daily on over 20 participating airlines. In addition to airlines, SkyMallâ is located on Amtrak trains reaching over 30,000 travelers daily.


Most business computer users, who have support, rely on their IT service desk for support, usually only open from 8am-5pm. At 2am when you are preparing for that important presentation in the morning, who are you going to call for help? Ask Dr. Tech is open 24 Hours, 7 Days a week, 365 days a year. The services of Ask Dr. Tech also offers the traveler protection against theft, loss, and aids members when they need support the most, on the road.

Typically options for the "road warrior," in the past, have been to call Microsoft, IBM and other providers paying $25-$35 per/incident. Ask Dr. Tech offers a economical solution offering services unlimited for only $49 per/year. Additionally, for $79 per/year, they will cover your computer, and peripherals, up to $25,000 against theft, virus and hacker intrusion.

About Ask Dr. Tech

Ask Dr. Tech. (www.askdrtech.com) has an innovative business model. Different than most computer technical support services, Ask Dr. Tech is able to provide around-the-clock unlimited support for its customer base at a very affordable price for one full year. That’s because, it is in fact, membership driven, ironically similar to AAA or many other automobile roadside assistance plans.

Ask Dr. Tech, with its on-line and on-the-phone computer support services, is headquartered in San Jose, California.

Ask Dr. Tech Contact:
Jim Pojda
Vice President, Operations
408-437-7814
jpojda@askdrtech.com

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